Refund Policy

VishR Media sells digital products only — beats, instrumentals, premium audio tracks, downloadable music files and the digital music licences that come with them. Nothing is shipped; every product is delivered electronically, as a download, once your payment is confirmed.

Because a digital product can normally be downloaded or accessed immediately after purchase, and cannot be returned once it has been, purchases are generally final once the product has been successfully delivered to you or accessed. This includes a change of mind after download.

That said, we would much rather fix a genuine problem than leave you with something you cannot use. If something has gone wrong with your order, please contact us using the details below.

Please get in touch if any of the following applies to your purchase:

Refunds are not automatic. Every request is reviewed individually against the circumstances of the order. Outside the situations listed above, we are generally unable to offer a refund where, for example:

If you were charged more than once for the same order, or charged an amount different from the price shown at checkout, contact us with the details of each charge. Once we have confirmed the error against our order and payment records, the duplicate or excess amount will be refunded.

If your download link has expired, has been used up, never arrived or does not work, we will first try to resolve it by sending you a working link at no charge. Please check your spam or junk folder too, as delivery emails sometimes land there.

If a delivered file is corrupted, technically unusable, or is not the product you purchased, tell us what you are experiencing. We will check the file and re-deliver the correct, working version. Where we are unable to deliver a working copy of the product you paid for, your request will be reviewed for a refund.

Email us at vishrmedia@gmail.com and include the following, so we can locate your order and review your request quickly:

We aim to respond to every request within two working days. If a refund is approved, it will be issued to the original payment method or account used for the purchase.

Card payments are processed by Paddle, which acts as the Merchant of Record and reseller for those orders. Approved refunds for card payments are issued through Paddle, and Paddle's own buyer terms apply to those transactions. You may also contact Paddle directly about a card transaction using the details shown on your receipt.

Payments made by bank transfer or Uni5Pay+ are refunded by transfer back to the account the payment came from. We will ask you to confirm the account details before sending the refund.

Once a refund has been issued, the time it takes to appear on your statement or in your account depends on your bank or payment provider.

Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where the law in your country gives you a right that goes further than this policy, that right applies.

For any question about this Refund Policy, a refund request, or help with an order, email us at vishrmedia@gmail.com.